Our national helpline service is run by trained staff and Volunteer Helpline Advisors.

Our new helpline phone service will launch on 1st July. You can still get support through our helpline via the online enquiry form here or by emailing us on [email protected].

Please note that the helpline service is not a crisis support helpline. If you need urgent support, please contact:

The Samaritans by calling 116 123, or Shout by texting ‘SHOUT’ to 85258

Both of these organisations offer 24/7 crisis support.